PRIVACY POLICY
The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website. This data protection declaration explains the type, scope and purpose of the processing of personal data within our online offering and the associated websites, functions and content as well as external online presences, such as our social media pages.
This privacy policy applies to the use of data by
Responsible:
LENIKUS HOTEL COLLECTION GmbH,
Parkring 10 / 1010 Vienna
Telephone +43 1 5322250 – Email: datenschutz@lenikus.at
Collection and storage of personal data as well as the type and purpose of their use
When you visit the website
Information is automatically sent from your device to our website.
The following information is temporarily stored in a so-called log file:
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IP address of the end device
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date and time of access
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Name and URL of the retrieved file
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website from which access is made
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Browser used and, if applicable, the operating system of your computer as well as the name of your access provider
This data will be stored for 12 months until it is automatically deleted.
The processing serves the following purposes
This data provides important clues for optimizing the website. Errors and crashes can be better understood and user-friendliness can be improved.
The legal basis for data processing is Art. 6 Paragraph 1 Letter f of GDPR. Our legitimate interest lies in the purposes stated above. In addition, we use cookies and analysis services on our website, see below. Our website also offers the option of subscribing to special offers by email. When you register by ticking the box, you give us your consent to send you information about our offers. Any revocation of your consent does not affect the legality of the processing carried out on the basis of the consent up to the time of revocation. You can unsubscribe from the sending of special offers by email or revoke your consent at any time by sending an informal letter. You can also contact us at any time by email and using our contact form.
The following data is processed
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Last name
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First name
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title
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country/region
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E-mail address
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company
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Address (country/region, state/province, city, zip code)
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phone
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Text of the request (remarks)
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payment information
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purpose of the stay
Your data is required to carry out pre-contractual measures or to fulfil the contract in accordance with Art. 6 Paragraph 1 Letter b of GDPR, as otherwise a contract cannot be concluded. In the event that a contract is concluded, separate information will be provided in accordance with Art. 13 of GDPR on data processing. If no contract is concluded, your data will be deleted at the end of the calendar year following the end of the negotiations. If you do not wish to provide us with your data in this way, you can also contact us at any time by telephone or post.
Cookies and web analytics
We use cookies on our website. These are small text files that are automatically saved on your device when you visit our site. The use of cookies serves on the one hand to make visiting our website as pleasant as possible and on the other hand to optimize the user-friendliness of our website. The legal basis is Art. 6 Para. 1 lit. f GDPR. The legitimate interests lie in the purposes mentioned. Cookies and analysis tools also enable us to carry out statistical evaluations of the use of our website in order to improve our offering. These are used exclusively on the basis of your consent in accordance with Art. 6 Para. 1 lit. a GDPR and are only set by us after you have given your consent. They help us to continuously improve our website, increase the success of our website and optimize our offering. Google Analytics is used on our website. This is a web analysis service provided by Google Inc. ( https://www.google.at/intl/de_at/about ) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, hereinafter referred to as Google).
The following information is generated by the cookie and processed by Google:
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browser type/version
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Operating system used
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Previously visited page
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IP address
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time of the server request
The data is processed and stored in the USA. It is used to evaluate the use of the website. We use LENIKUS GmbH, Parkring 10 in 1010 Vienna as a processor. You can delete cookies at any time via your browser.
social media plug-ins
Our website uses social media plug-ins from Facebook, Google Tags and Twitter to make our company better known and improve our reach. These are initially blocked by the Shariff process so that they do not collect or transmit any data. The button is activated when you click it for the first time and the desired action (e.g. "Like") is only carried out when you click it a second time.
As soon as you activate the data transfer with the first click, data is automatically transferred to the respective platform, regardless of whether you have an account or are logged in or not. So only click on a button if you agree to the data transfer. The platforms also use the data for their own purposes, such as advertising, market research, and tailoring their own pages to meet needs. For this purpose, the respective provider creates usage, interest and relationship profiles. We have no influence on any of this. If you do not want these platforms to collect data about you, you must not activate the buttons. Please note the respective data protection declarations:
storage period
Personal data is only stored for as long as is necessary to achieve the stated purposes. Data collected via Google Analytics 4 is automatically deleted after 14 months.
rights of those affected
Current status and changes
This privacy policy is currently valid and is dated 02/2020. Due to the further development of our website and offers, legal changes or official requirements, it may be necessary to change this privacy policy.
Those affected generally have the right to information, correction, deletion, restriction, data portability, revocation and objection. These rights can be exercised by email to or by post to LENIKUS HOTEL COLLECTION GmbH, Parkring 10 in 1010 Vienna. There is also the right to lodge a complaint with the responsible supervisory authority.
According to Art 14 of the EU Regulation on online dispute resolution (ODR) in consumer matters (524/2013/EU), we cooperate with https://www.ombudsmann.at/.